Most customer inquiries that you receive are essentially asking about the same kind of questions: do you open on the weekends, what sort of products do you sell, and etc. The main purpose is to engage customers and collect valuable information. Some of the popular messaging apps that you might already know include Facebook Messenger and WeChat.
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How to send broadcast and updates to your DF usersĭialogflow Tutorial Part 1: Building a Basic Dialogflow Agentīuild a Basic Chatbot and Deploy It to Facebook Messenger What’s a Chatbot?Ī chatbot is an Artificial Intelligence powered program that can answer questions automatically. Send Email notification when the Dialogflow agent fails. Pass (handoff) the conversation to a human if the Dialogflow fails. Identify the queries that your bot can't answer. Create a Welcome Intent & Fallback Intent. Connect Dialogflow to many messaging channels at once. Understand how Dialogflow (and other NLP engines) work. Takeawaysīy the end of this 15 minutes tutorial, you will be able to: Part 1: If you prefer a written text over videos please check out our article about Using Rocketbots as a Dialogflow CRM. 
This Dialogflow Tutorial will help you get started on your journey. Follow along this video 3-part series and watch how a fictional small business owner learn how to build a Dialogflow agent, deploy it, and add features you can't get on Dialogflow alone.
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